AN Forums

Anime Network VOD Reports/Updates/Questions Thread (2009 Archive)


#721

shadycat wrote:

There was one time where that was exactly what my DVR required.

I went to DirecTV channel 1000, which lists all the available VOD channels, but channel 1889 for Anime Network was not there. Trying to tune to 1889 manually produced an error message and jumped back to channel 1000.

The CSR was familiar with this symptom and had me reset the box. That was enough to get it to re-get the master list of VOD channels, and then everything was there.

-Joe


#722

DirecTV channel 1889 - San Francisco Bay Area, 94536

Aria ep 08 has the wrong episode description; spring cleaning happened in season 1 ep 08.
The content for this week’s episode (season 2 ep 08) matches its title: “The Day of Festa Del Bòcolo …” (the day of giving roses).


#723

joeinwap wrote:

[quote]There was one time where that was exactly what my DVR required.

I went to DirecTV channel 1000, which lists all the available VOD channels, but channel 1889 for Anime Network was not there. Trying to tune to 1889 manually produced an error message and jumped back to channel 1000.

The CSR was familiar with this symptom and had me reset the box. That was enough to get it to re-get the master list of VOD channels, and then everything was there.[/quote]

I wish that it was that simple to fix this problem. All VOD/SVOD programs on U-Verse are broadcast on channel 1 and access to TAN is available. They just drop between 1 and 7 episodes per week, with the remainder of the episodes updating fine. The first three months I had my service I had no problems, so something has changed. I usually reset the box before I call AT&T because I know that is the first thing that they will ask me to try.

Honestly, the problem with TAN is not the only issue I have with my U-Verse service. My DVR and my computer do not communicate properly (DVR says I have 65 recordings, computer says I have 49) and my remotes act like they are possessed (pushing the guide button will usually bring up the guide, but sometimes bring up the settings menu or pause live tv, or change the channel to 8 or 1 or 6). And I do not have abnormally large fingers that can’t work the buttons. Anyway, you get the idea. I’ve had two different repair guys out who switched out my router and both boxes with no success.

dragoon wrote:

[quote]- Anime Network has confirmed with AT&T that the episodes did arrive, as evidenced by most if not almost all regions getting the updates. So at this point it’s unfortunately out of Anime Network’s hands. Anime Network has no control over how the VOD company or the carrier (AT&T) distributes the data through their network.

Anime Network has made a request to AT&T to redistribute the content in the affected area that have been reported in the forums recently. If you haven’t posted about it in the last few weeks, report it in the VOD thread with your zip code and the missing episodes.[/quote]

Thanks dragoon for looking into this. Your answer was what I expected to hear. At this point, I guess I will just keep harassing AT&T until they decide to provide better service.


#724

[size=4]Anime Network VOD News Update - DirecTV and AT&T info (Dec 15, 09)[/size]

  • Anime Network is making available the following updates to the Online Player for 1 month for DirecTV viewers (you need to Register to the website/forum for free to access it):
    Cosmo Warrior ep 11 and 12
    Princess Resurrection ep 21 and 22
    Kiba ep 40
    Gun Frontier ep 11

The following episodes are still being discussed with DirecTV:
**
Aria ep 13
Maria ep 11**

  • AT&T Fort Worth missing updates:
    Anime Network is still working with AT&T to try to get the updates posted for this area

  • Subtitle Suffix issue
    Anime Network says, “We started putting it in the metadata that it was subtitled and dropping it from the title. It will eventually weed itself out.” Anime Network apologizes for the inconvenience.


#725

Any info on the Time Warner episodes that were supposed to be extended to 1/6?


#726

bahamut623 wrote:

Not yet, they are still talking to the Carriers and VOD companies about that whole issue; sometimes it takes time for the other companies to check into the issue and get back to Anime Network… then for all of them to agree on what to do about it is additional time.

There might be more info about it later this week. When that happens I post it here and the stuck thread: http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,292/limit,10/limitstart,10/


#727

AT&T U-Verse
Fort Worth,TX 76107

SVOD Received 12/10:
Alice Academy - 14
Aria the Natural - 8 <missing as of 12/14>
Dokkoida - 1
Clannad After Story - 8
Daphne in the Brilliant Blue - 19
He is My Master - 8 <missing as of 12/14>
Legends of the Dark KIng - 13
Maria Watches Over Us Printemps - 4
Revolutionary Girl Utena - 19
World of Narue - 5
You’re Under Arrest - 12
Free VOD Received 12/10:
Dokkoida - 1
Yumeria - 3

Did Not Receive 12/10:
Ghost Hound - 7
Little Snow Fairy Sugar - 6 <received 12/14, gone again 12/15>
Soul Hunter - 24 <received 12/14, gone again 12/15>
Super Gals - 32 <received 12/14, gone again 12/15>

Still Did Not Receive 12/3:
Clannad After Story - 7 <received 12/15>
World of Narue - 4

Still Missing from 11/26:
Aria the Natural - 6

Still Did NOT Receive from 11/19:
Daphne in the Brilliant Blue - 16
World of Narue - 2

AT&T has done something, but I think it made it worse.
Total missing episodes as of 12/10: 9
Total missing episodes as of 12/15: 10


#728

Charter Glendale, CA 91205

[size=4]Update Received At 5pm[/size]

Looks like I got everything scheduled, plus the unscheduled ones.
I’m glad last weeks missing ones didn’t signify another ongoing problem.
Even though I got the missing ones by Sunday, I was worried that I might have some missing ones this week.
Glad that didn’t turn out to be the case.

[size=4]Received (December 17)[/size]

• Popotan Ep. 02
• Maria Watches Over Us ~Printemps~ (Subbed) Ep. 05
• World of Narue Ep. 06
• Little Snow Fairy Sugar Ep. 07
• Ghost Hound (Subbed) Ep. 08
• Aria The Natural (Subbed) Ep. 09
• Clannad After Story (Subbed) Ep. 09
• He Is My Master (Subbed) EP. 09
• You’re Under Arrest TV Ep. 13
• Alice Academy (Subbed) Ep. 15
• Revolutionary Girl Utena Ep. 20
• SuperGALS! (Subbed) Ep. 33
• Daphne in the Brilliant Blue Ep. 20
• Soul Hunter Ep. 25

[size=4]Did Not Receive (December 17)[/size]

-NA-


#729

The Anime Network 12/17 additions, available until 01/13 on DirecTV channel 1889
San Francisco Bay Area, 94536

Alice Academy (15) Let’s Return Back to School *

  • Aria the Natural (sub) (09) Those Untainted Stars Are…
    Clannad After Story (sub) (09) On the Sloped Road
    Daphne in the Brilliant Blue (20) Once upon a time in Siberia
    Get Backers (32) Mission Start! Ginji vs. Miroku
    Ghost Hound (sub) (08) Revolution of Limbic System
    He Is My Master (sub) (09) Although Izumi is Izumi, Izumi Won’t Yield to Anyone
    Little Snow Fairy Sugar (07) Heart Joining Melody
  • Maria Watches Over Us Printemps (05) When Years Pass By
    Popotan (02) Friends
    Revolutionary Girl Utena (20) Wabaka Hath Flourished Verdantly
    Soul Hunter (25) Taikun’s recollection
    World of Narue (06) Love Has An Impact
  • You’re Under Arrest TV (13) File 13: Hot Springs Resort

Notes:
*) Six missing episodes available on-line free to registered users.
. . . Cosmo Warrior Zero (11) Great Technologia
. . . Cosmo Warrior Zero (12) Endless Battle
. . . Gun Frontier (11) Secret Weapon Factory in Jamacity
. . . Kiba (40) Sought After Power
. . . Princess Resurrection (21) Princess Banishment
. . . Princess Resurrection (22) Princess Slaughter
*) Three shows not on the http://www.theanimenetwork.com/Video-On-Demand-Schedule/DirecTV: Aria, Maria S2, YUA.

https://www.directv.com/DTVAPP/listing/dodMovies.jsp?category=Interests&subcategory=Animation[code]

1w | Alice Academy (sub) - - - - - 12, 13, 14, 15+
1w | Aria the Natural (sub) - 03®, 06, 07, 08, 09+ “unscheduled”
** | Aria TV (sub) - - - - - - - - (not 13) missing “season finale”
– | Babel II: Beyond Infinite - - 13 . "finale"
1w | Clannad After Story (sub) - - 06, 07, 08, 09+
<> | Cosmo Warrior Zero - - - - - 11, 12 . "Online Player"
1w | Daphne in the Brilliant Blue 15,16,17, 18, 19, 20+
3w | DN Angel - - - - - - - - - - 19, 20 . "unscheduled"
2w | Dokkoida?! - - - - - - - - - 01 . "premiere"
2W | Get Backers - - - - - - - - - 30, 31, 32+
1w | Ghost Hound (sub) - - - - - - 05, 06, 07, 08+
<> | Gun Frontier - - - - - - - - 11 . "Online Player"
1w | He Is My Master (sub) - - - - 06, 07, 08, 09+
1w | Kiba - - - - - - - - - - - - 40 . “Online Player”
… | Legends o t Dark King (sub) - 11, 12, 13 . "finale"
1w | Little Snow Fairy Sugar - - - 04, 05, 06+
** | Maria Watches Over Us 1 (sub) (not 11) . "missing 1"
1w | Maria Watches Over Us P (sub) 02, 03, 04+
2W | Popotan - - - - - - - - - - - 01, 02+
<> | Princess Resurrection - - - - 21, 22 . "Online Player"
1w | Revolutionary Girl Utena - - 17, 18, 19, 20+
1w | Soul Hunter - - - - - - - - - 22, 23, 24, 25+
4w | Wedding Peach - - - - - - - - 33
1w | World of Narue - - - - - - - 03, 04, 05, 06+
1w | You’re Under Arrest - - - - - 10, 11, 11, 12+ . “unscheduled”

Two episodes still missing (series not on the Online Viewer):
2009-09-17 Maria Watches Over Us (S1) 11: White Petals
2009-09-24 Aria the TV (season finale) 13: That White Morning
[/code]


#730

Cablevision In Wall Township, New Jersey 07719.

Problem but I don’t think anything can be done on AN end. Just wanted to mention that since cablevision’s vod is down right now I can’t report anything. Anime Network hadn’t updated around 12:45 and went to check again later but something is wrong. Every time push guide button goes to guide instead of bring up menu where you can go to on demand or guide or other things it brings up the guide automatically. Went to channel 500 and 507 and just goes to guide. Cablevision or something wrong with our so can’t really give update on what is up and what maybe missing till things are working. Problem seems to be throughout the house and not just my room as before. Will update when things come back up.


#731

AT&T U-Verse
Fort Worth,TX 76107

SVOD Received 12/17:
Clannad After Story - 9
Daphne in the Brilliant Blue - 20
Little Snow Fairy Sugar - 7
Revolutionary Girl Utena - 20
Super Gals - 33
You’re Under Arrest - 13
Free VOD Received 12/17:
Get Backers - 32
Popotan - 2

Did Not Receive 12/17:
Alice Academy - 15
Aria the Natural - 9
Ghost Hound - 8
He is My Master - 9
Maria Watches Over Us Printemps - 5
Soul Hunter - 25
World of Narue - 6

Did Not Receive 12/10:
Aria the Natural - 8 <received 12/10, gone 12/14>
Ghost Hound - 7
He is My Master - 8 <received 12/10, gone 12/14>
Little Snow Fairy Sugar - 6 <received 12/14, gone again 12/15>
Soul Hunter - 24 <received 12/14, gone again 12/15>
Super Gals - 32 <received 12/14, gone again 12/15>

Did Not Receive 12/3:
World of Narue - 4 <received12/17>

Did Not Receive 11/26:
Aria the Natural - 6 <received 11/25, gone 12/3>

12/17 - I was told by CSR that they are aware of a problem with the VOD in DFW area. Customers have been calling about missing content/movies on other VOD channels. U-Verse claims they are working on the problem. It’s too late for Daphne ep. 16 and Narue ep. 2 since they expired this week. I’m glad those are available online.


#732

Received everything.

Charter
Pasco, WA 99301

Received 12-17-2009
Alice Academy ep. 15 - Let’s Go Back to Alice Academy
Aria The Natural Subtitled ep. 9 - Those Untainted Stars Are…
Clannad After Story ep. 9 - Along The Path
Daphne in the Brilliant Blue ep. 20 - Once Upon A Time In Siberia
Ghost Hound Subtitled ep. 8 - Revolution of Limbic System
He Is My Master Subtitled ep. 9 - Izumi May Be Izumi But Izumi Will No Longer Yield To Anyone
Little Snow Fairy Sugar ep. 7 - Heart Joining Melody
Maris Watches Over Us ~Printemps~ Subtitled ep. 5 - When Years Pass By
Popotan ep. 2 - Friends
Revolutionary Girl Utena ep. 20 - Wabaka Hath Flourished Verdantly
Soul Hunter ep. 25 - Taikun’s Recollection
Supergals ep. 33 - Kasumi Is Mad! - Her Revenge Strategy!
World of Narue ep. 6 - Love Has an Impact
You’re Under Arrest TV Season 1 ep. 13 - Hot Springs Resort


#733

TWC Round Rock, TX 78681

Schedule for December 17, 2009:
Alice Academy 15 - "Let’s Go Back to Alice Academy!"
Clannad After Story 9 - "Along the Path!"
Daphne in the Brilliant Blue 20 - "Once Upon a Time in Siberia!"
GetBackers 32 - "The Mission Starts! Ginji vs. Miroku!"
Ghost Hound 8 - "Revolution of Limbic System!"
He Is My Master 9 - "Izumi May Be Izumi, But Izumi Will No Longer Yield to Anyone!"
Popotan 2 - "Friends!"
Revolutionary Girl Utena 20 - "Wabaka Hath Flourished Verdantly!"
Sugar: A Little Snow Fairy 7 - "Heart Joining Melody!"
Soul Hunter 25 - "Taikun’s Recollection!"
World of Narue 6 - “Love Has an Impact!”
<>

Received, but not on Schedule:
Aria The Natural 9 - "Those Untainted Stars Are…"
Maria Watches Over Us - Printemps 5 - "When Years Pass By!"
You’re Under Arrest TV Season 1 13 - “File 13: Hot Springs Resort!”


#734

Cablevision In Wall Township, New Jersey 07719.

Good news it was back sometime between 5 am and 10:30 am. Got everything as suppose to despite the problem that happen earlier today. :slight_smile:

Got this week:
Ghost Hound 08
Orphen 21
Rahxephon 05 and 06
Soul Hunter 25
Tsukihime 05 and 06
Revolutionary Girl Utena 20
You’re Under Arrest 13
Clannad After Story 09
Alice Academy 15
Daphne In Brilliant Blue 20
Diamond Daydreams 12
Popotan 02
Maria Watches Over Us: Printemps 05
Super Gals 33
World Of Narue 06
Aria The Natural 09
He Is My Master -0
Little Snow Fairy Sugar 07


#735

AT&T Uverse, AR 72032

Been away from home for a bit, so a bit belated in noting it, but episode 18 of Revolutionary Girl Utena is not showing up. Have 17, 19, and 20, but no 18 ;^^


#736

Time Warner Cable
San Antonio, TX 78251

Looks like I received everything this week. All the episodes listed as being available by the Time Warner OnDemand website are listed on my digital cable box.

However, the episodes from this past week that were supposed to be extended to 1/6 were again removed (as per the online schedule). I suppose at this point there is no chance of the episodes being extended as originally planned.

I went ahead and watched the ones that were likely to be removed this week, so I didn’t miss anything. However, I had held off on watching the episodes last week that were supposed to be extended so I missed out on the following:

Babel II 11
Aria the Natural 4
He is My Master 4
You’re Under Arrest 9
Revolutionary Girl Utena 14

I don’t suppose there’s any chance at all of these episodes being added back to the service or being made available to watch free online?


#737

Full update received. :slight_smile:

[size=3]December 17, 2009: TWC, 79925[/size]

[size=3]Received: All[/size]

[size=1]Action Zone[/size]
[size=3]

  • Get Backers 32 - “The Mission Starts! Ginji vs. Miroku”
  • Ghost Hound (subbed) 08 - “Revolution of Limbic System”
  • Revolutionary Girl Utena 20 - “Wabaka Hath Flourished Verdantly”
  • Soul Hunter 25 - “Tai-kun’s Recollection”
  • You’re Under Arrest TV 13 - “File 13: Hot Springs Resort”[/size]

[size=1]Girl Power[/size]
[size=3]

  • Alice Academy (subbed) 15 - “Let’s Go Back to Alice Acedemy”
  • Clannad After Story (subbed) 09 - “Along the Path”
  • Daphne in the Brilliant Blue 20 - “Once Upon a Time in Siberia”
  • Maria Watches Over Us ~Printemps~ 05 - “When Years Pass By”
  • Popotan 02 - “Friends”
  • World of Narue 06 - “Love Has an Impact”[/size]

[size=1]Super Happy Funtime[/size]
[size=3]

  • Aria The Natural (subbed) 09 - “Those Untainted Stars Are…”
  • He Is My Master (subbed) 09 - “Izumi May Be Izumi But Izumi Will No Longer Yield to Anyone”
  • Little Snow Fairy Sugar 07 - “Heart Joining Melody”[/size]

#738

Eep! Didn’t notice this before I posted previously ;^^

AT&T Uverse, AR, 72032

Missing Alice Academy episode 15


#739

TWC, 44905 did not recieve any update for 12-17-09. No shows whatsoever.


#740

I’ve sent Anime Network a follow up report on the Time Warner, BH and other free VOD carrier issues with the expiring content, as well as the new AT&T issue reports.

You guys may need to be extra patient though, during the holidays the VOD companies and carriers tend to be slower than normal since a lot of them will be off for Christmas and New Year’s. This may delay the process a bit.

As is normal around these parts around this time, I’ll post Anime Network’s holiday (when they won’t be available at the office) schedule as soon as I get it.

Ramez wrote:

[quote]

I don’t suppose there’s any chance at all of these episodes being added back to the service or being made available to watch free online?[/quote]

This is what Anime Network’s been doing lately, so this is what may eventually happen - but they have not informed me of their final decision yet as they are still talking about it with Time Warner.