Anime Network VOD Reports/Updates/Questions Thread (2010)

**Shaw Cable
Vancouver BC, V3V 2P4

December 16th Update

Received:**
Canaan: 11
Demon King Daimao: 9
Ghost Hound: 20
Ghost Sweeper Mikami: 3
Golgo 13: 25
Hidamari Sketch X365: 6
High School of the Dead: 10
Kimikiss ~ Pure Rouge: 7
La Corda d’Oro ~ Primo Passo: 18
Maid-Sama: 20
Tytania: 19
Uta-kata: 3
Xam’d: 16
You’re Under Arrest: Fast & Furious: 9

Slowhand wrote:

[quote][size=5]TIME WARNER/BRIGHTHOUSE Users[/size]

[quote]The TWC national sites are currently having a BMS problem (file formatting) that is preventing them from pulling content from catchers.

Bright House Bakersfield had a service interruption that caused the catcher to back up. This issue has since been resolved and content is exporting off the catcher but there is still a significant backlog.

Bright House Birmingham is without a VPN (virtual private network) connection and though they seem to be receiving content, we are unable to receive any messaging back until they are able to resolve this issue.

As these issues are resolved, we will follow up to make sure content has been delivered.[/quote]

[/quote]

Any chance you know when time warner will be up and running

Kirbyroth wrote:

[quote]Slowhand wrote:

[quote]The TWC national sites are currently having a BMS problem (file formatting) that is preventing them from pulling content from catchers.

Bright House Bakersfield had a service interruption that caused the catcher to back up. This issue has since been resolved and content is exporting off the catcher but there is still a significant backlog.

Bright House Birmingham is without a VPN (virtual private network) connection and though they seem to be receiving content, we are unable to receive any messaging back until they are able to resolve this issue.

As these issues are resolved, we will follow up to make sure content has been delivered.[/quote]

Any chance you know when time warner will be up and running[/quote]

I specifically highlighted your TWC case when I sent the report in, but they didn’t get back to me on yours. I’ll be getting in touch with them on Monday afternoon, so as soon as I hear something, I’ll post it hear, I have a BIG sticky note on my computer about it so I don’t forget!

Sensei Terry Silver wrote:

[quote]Cogeco Cable, St-Hyacinthe, QC, J2S 2Y1

Missing :

  • Canaan Ep. 11
  • Demon King Daimao Ep. 09
  • Hidamari Sketch Ep. 06

Everything else seems to be okay.[/quote]

Update (12/20) : The missing episodes are now availlable. Everything’s good. Thanks.

[strike]Update : Hidamari Sketch 06 showed up (but only in the free section).

1 down, 2 to go.[/strike]

I don’t mean to rush you guys but is there any idea of when the missing shows I mentioned before will be available? I don’t like checking in every couple hours to find they’re always still missing, so if possible, is there an estimate of time? Like, today, tomorrow, this week, next week, a month? It’s okay if there’s not, but I do dislike watching out of order, so… But I’d rather watch out of order if the episodes will disappear before the missing ones come on, but not otherwise… Sorry if that was confusing. Basically I’m just asking if you have any idea when they’ll be available. Thanks…

newspring wrote:

No, not confusing. I understood all of that perfectly. (That scares me sometimes)

I’ll be turning in the new report tomorrow afternoon, and hopefully will hear some news then. As soon as I hear something, I’ll post it here.

I know this is frustrating, I agree, I’m missing shows myself. So, believe me when I say that I’ll keep bugging them until I get an answer.

(If you have a subscription to the Online Player, you can watch the episodes there, if not, then, it’s the waiting game…)

Slowhand wrote:

[quote]newspring wrote:

No, not confusing. I understood all of that perfectly. (That scares me sometimes)

I’ll be turning in the new report tomorrow afternoon, and hopefully will hear some news then. As soon as I hear something, I’ll post it here.

I know this is frustrating, I agree, I’m missing shows myself. So, believe me when I say that I’ll keep bugging them until I get an answer.

(If you have a subscription to the Online Player, you can watch the episodes there, if not, then, it’s the waiting game…)[/quote]

You shouldn’t be scared about understanding a post as simple as that. It was easier than keeping track of what was happening when in the Star Trek Double Helix novels, which bounced between series and thus points in time with each novel.

What surprises me is that I seem to be the only person from Mediacom having problems, and since I know that their servers in Emmetsburg (in Iowa) are having problems it’s quite possible that I might be the only TAN subscriber with Mediacom having problems (I definitely seem to be the only one posting about them anyhow).

I haven’t checked to see if I’d be able to watch shows online with my Wii yet (that was something I’d been planning for when I could afford to get my PS3), but as Ghost Sweeper Mikami is one of the shows I’d been recording for a friend and I don’t have my Wii being routed through my VCR that still wouldn’t be much of a fix anyhow (although unless the series is going to be ending on the site I wouldn’t need to worry about recording it either…).

And just so you don’t need to look it up my ZIP is 51012, although as you wouldn’t’ve sent the report in again that’s kinda a moot point right now. And either today or tomorrow I’ll be hearing from my cable guy as he’s checking his own box at home to see if he’s missing anything or if it’s just me.

Had a few more show up from the 9th, so now I’m only missing just a few.

TWC Round Rock, TX 78681

<<Still Not Received from December 9>>
La Corda d’Oro 17 - "Crescendo of Uneasiness!"
Maid-Sama! 19 - "Footmen Through a Change of Pairs!"
Tytania 18 - "Prison Satellite Chronos!"
Xam’d: Lost Memories 15 - "Souls at Peace!"
You’re Under Arrest: Fast & Furious 8 - “Spin! Coffee Cup for Two!”

The report for the last week & all follow-ups was compiled and sent to Anime Network today.

Brighthouse Networks
Bakersfield, California, 93309

So I finally got an update 2 days ago
…too bad I’m still missing the update from 2 thursdays ago!!
Somebody please sort this out!!
Im so tired of sitting on the phone with these people trying to
explain the same thing over, and over, and over again!
By the time these episodes show up (if ever) they are going to
expire.

Now on to the updates. What is the point of watching ghost hound 1-18,
be totally into the story, and then have your update skip over episode
19, and give me episode 20? What is the point of watching any of your
titles when there are gaps in the episodes?
Daimao goes from episode 7, skips 8, and goes to 9
Ghost Hound goes from episode 18, skips 19, and goes to 20
Ghost Sweeper goes from episode 1, skips 2, and goes to 3
Golgo 13 goes from episode 23, skips 24, goes to 25
HOT Dead goes from episode 8, skips 9, goes to 10
Tytania goes from episode 17, skips 18, goes to 19
X’amd goes from episode 14, skips 15, goes to 16
Y.U.A. goes from 207, skips 208, goes to 209
…and thats just the Action Category!!!

I cant handle these gaps. This is ridiculous! I am grateful that I
did get something, but I’d much rather have my missing episodes
show up in order so I can keep the story together.

Just to recap;

Received
Daimao 9
Ghost Hound 20
Ghost Sweeper 3
Golgo 13 25
HOT Dead 10
Tytania 19
X’amd 16
Y.U.A. 209

Still Missing
Daimao 8
Ghost Hound 19
Ghost Sweeper 2
Golgo 13 24
HOT Dead 9
Tytania 18
X’amd 15
Y.U.A. 208

Somebody please get a hold of whoever, and get my missing episodes
updated…I beg you.
This is driving me nuts! If I have to explain the problem to my cable company
again, I’m going to shut my cable off, and just buy my anime
from the over-priced bookstores.

Please put an end to my misery, and all of these other peoples misery as well!
Please help us get our missing episodes!!

Thank you.

Just Read kirbyroth’s TWC/Brighthouse post. Its nice to know that someone is aware of the problem. Now how about the backlog of episodes??

kevotonic wrote:

[quote]Brighthouse Networks
Bakersfield, California, 93309

So I finally got an update 2 days ago
…too bad I’m still missing the update from 2 thursdays ago!!
Received
Daimao 9
Ghost Hound 20
Ghost Sweeper 3
Golgo 13 25
HOT Dead 10
Tytania 19
X’amd 16
Y.U.A. 209

Still Missing
Daimao 8
Ghost Hound 19
Ghost Sweeper 2
Golgo 13 24
HOT Dead 9
Tytania 18
X’amd 15
Y.U.A. 208

Please put an end to my misery, and all of these other peoples misery as well!
Please help us get our missing episodes!!

Thank you.[/quote]

Just to make sure I have this straight…

You are missing the ENTIRE December 9 update. But you did receive the ENTIRE December 16 update.

I have to be very clear on my report about which episodes are missing, or if it’s the complete update.

If you need to refer to something, there is a http://www.theanimenetwork.com/Whats-On/Anime-Network-Video-on-Demand/Bright-House.

Thanks for the help!

Time Warner Cable
San Antonio, TX 78251

Just as Slowhand noted, the TWC video on demand system now has some episodes that were missing from the December 9th update, but others were still missing as of last night. Since the episodes still missing from the December 9th update match what Slowhand posted, I’ll just quote it below:

Slowhand wrote:

[quote]Had a few more show up from the 9th, so now I’m only missing just a few.

TWC Round Rock, TX 78681

<<Still Not Received from December 9>>
La Corda d’Oro 17 - "Crescendo of Uneasiness!"
Maid-Sama! 19 - "Footmen Through a Change of Pairs!"
Tytania 18 - "Prison Satellite Chronos!"
Xam’d: Lost Memories 15 - "Souls at Peace!"
You’re Under Arrest: Fast & Furious 8 - “Spin! Coffee Cup for Two!”[/quote]

Cablevision In Wall Township, New Jersey 07719.

Good news it looks some of the missing from last week is finally coming up.

No longer missing from last week:
Angelic Layer 24
Ghost Stories 04
Tsukihime 10
You’re Under Arrest: Fast & Furious 08
Kimikiss Pure Rouge 06
Maid-Sama! 19
Azumanga Daioh 11
Hidamari Sketch x365 05

Still missing from last week:
Tytania 18
La Corda d’Oro ~ Primo Passo 17
Uta~Kata 02

Well my anime network has finally come back. Now if only all the back episodes that never got put up would be there

Kirbyroth wrote:

The channel is back with NO episodes?

Received these episodes today, I have all the December 9 update now.

TWC Round Rock, TX 78681

<<Still Not Received from December 9>>
La Corda d’Oro 17 - "Crescendo of Uneasiness!"
Maid-Sama! 19 - "Footmen Through a Change of Pairs!"
Tytania 18 - "Prison Satellite Chronos!"
Xam’d: Lost Memories 15 - "Souls at Peace!"
You’re Under Arrest: Fast & Furious 8 - “Spin! Coffee Cup for Two!”

Brighthouse Networks
Bakersfield, California, 93309

Thank you for looking into my case, slowhand!
Yes, it is the entire December 9, 2010 update that I am missing.
However, I received the Dec. 16 update on the 18th or 19th.
Sorry–I couldnt remember what date those updates were supposed to appear.

I sincerely thank you guys for looking into this for me.
The cable companies stink!

Thank you to anyone, and everyone who looks into these matters
for us.

Will be waiting for 12-9-2010 update to appear.

I need some Samurai Girls Episodes too! Looks like a great story!

Cablevision In Wall Township, New Jersey 07719.

Tytania 18 is up but La Corda and Uta-Kata episodes are still missing from last week.

No longer missing from last week:
Tytania 18

Still missing from last week:
La Corda d’Oro ~ Primo Passo 17
Uta~Kata 02

[size=3]TWC, 79925[/size]

Finally received the 11 missing shows from December 9. I am not missing anything anymore! :cheer:

[size=4]Received from December 9 Update (11):[/size]
[size=3]

  • Demon King Daimao 08 - “Eyeing Over Her?”
  • Ghost Hound 19 - “Negentropy”
  • Ghost Sweeper Mikami 02 - “Armed Robbers Have No Tomorrow!”
  • Golgo 13 24 - “Santa Ana”
  • High School of the Dead 09 - “The Sword and DEAD”
  • KimiKiss ~ Pure Rouge 06 - “Each Melancholy”
  • La Corda D’Oro ~ Primo Passo 17 - “Crescendo of Uneasiness”
  • Maid-Sama! 19 - “Footmen Through a Change of Pairs”
  • Tytania 18 - “Prison Satellite Chronos”
  • Xam’d: Lost Memories 15 - “Souls at Peace”
  • You’re Under Arrest: Fast & Furious (Season 2) 08 - “Spin! Coffee Cup for Two”[/size]