Cannot do ANYTHING


#1

I think my account is trapped in some black hole. I keep trying to end my subscription, there’s no grey Cancel Subscription box like in the FAQ. I try to change my email in my billing info, and it won’t update. I try to delete my account, and I can’t. I’ve had it up to here with this site. At the very least, cancel my subscription.


#2

HikariAkai wrote:

Did you even read my answer in your last thread?

Please read the directions in the first post of http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,47339/.

If you have any more questions, please post your question/problem in that thread.


#3

Hi there,

You are not seeing the grey cancel button because your subscription has already been canceled. I double checked myself within our database and your account is now in “deactivated” status. You should be receiving an email today from Subscriptions confirming your cancellation. Thanks.