Hello, I am new but having problems

I am a BIG Anime Fan but not a hardcore one.
But I am not sure who to contact except Support email but I have on the Free Trail but It won’t let me get to some of the dubbed versions of the anime. It is saying I need the premier package which I already got so I should get all the premier dubbed shows as well. Please help.

Hello @Lady_Barbra83

I’m sorry you’re having trouble.

Could you tell me some of the anime you’re trying to access so I can give them a try?

When reporting problems, you should post in the ANO Technical Support & Customer Service thread.