I’m once again shut out of my Roku account for TAN. I get the authentication failure message when I try to log in with my email and most recent password (the previous problem was due to my logging in with the wrong account, but this time I’m definitely using my email-named account).
I then use the password reset feature on this website to try to force the issue, but after I enter the new password and click the button I always get this message:
UNKNOWN ( 1 )
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Timeout in IO operation
Can you please clear this up for me? I’m totally stuck until I can log in.