Anime Network VOD Reports/Updates/Questions Thread (2012)

TWC San Antonio, TX 78251

Still nothing from the January 19 update. I called my local Time Warner Cable support number and got a very helpful agent (and fellow anime watcher) to confirm that my local TWC branch has not yet received anything from the Anime Network (or whoever handles distribution for them) for the January 19th update.

After the agent chatted with a supervisor and some people from Network Services they came back with the standard (and probably official) response that TWC puts up content as it is received from their various providers and that any missing content would because it was not delivered to them as expected.

I referred the agent to this thread so they could see the post from Slowhand about the issues with this week’s update for TWC and BrightHouse customers. The agent wouldn’t say much more than what I mentioned above but said they would try to put a note in to see why the content was not delivered and if there was anything they could do from their end.

Since some TWC customers reported getting the missing update some time later I am wondering if the market / distribution center for my area was not on the list for receiving the second attempt at distribution that Slowhand mentioned.

Slowhand, please take note: I know this is low priority - we’re only missing Episode 1 “The World God Only Knows” - but you might be interested to know that DirecTV is blaming The Anime Network for the missing episode.

Please also note that I’ve removed the ticket number and customer rep ID from the transcript of DirecTV’s response. That information can be provided to you by PM if you so request.

SpaceCobraJoe wrote:

Hi SpaceCobraJoe,

I’ve now received a response from DirecTV. In my case they’re laying blame for the missing episode of “The World God Only Knows” on The Anime Network.

That may have happened because I got a little heavy-handed in the blame department myself (see transcripts below). Whatever the reason, DirecTV says the missing episode is the fault of The Anime Network.

Here’s a copy of my message, followed by their response.

I sent to DirecTV:

DirecTV responded:

TWC NY 11372

Received from 1/19 update -

 Canaan 	5	 Friends 
 Croisée in a Foreign Labyrinth -The Animation- 	12	 Cat on the Roof 
 ef ~ A Tale of Memories 	1	 eve 
 Gintama 	24	 Cute Faces Are Always Hiding Something 
 High School of the Dead 	8	 The DEAD Way Home 
 Kampfer 	11	 Wahlen 
 Kobato 	17	 …Mysterious Life Form II 
 Maid-Sama! 	11	 The Secret of Takumi Usui Approaches! 
 Modern Magic Made Simple 	7	 Voodoo Programing 
 Mythical Detective Loki Ragnarok 	4	 The 4th Night: My Dad's a Great Detective?! 
 Princess Resurrection 	3	 Princess Rampage 
 Ro-Kyu-Bu ~ Fast Break! 	5	 Making It Harder 
 The World God Only Knows 	2	 Demon of a Sister/Baby, You’re a Rich Girl 
 To loveru 	14	 A Secret Between the Two of Us 
 Tytania 	16	 Smoke Signal for Counterattack 
 Xam'd 	6	 Live Fire 
 You're Under Arrest: Fast & Furious (Season 2) 	24	 Separate Ways 
			
		
Still missing from 1/5 update - 			
 High School of the Dead 	6	 In the DEAD of the Night 
 Kobato 	15	 …Hidden Prayer 
 Maid-Sama! 	9	 Maid Sama Does Momotaro 
 Xam'd 	4	 Enlightenment

I may be mistaken, but I don’t believe it was there as of last Saturday. It is here now (1/23/2012). This leads into my next newbie question: Is it important for you to know whether the updates arrived on the specified day, as opposed to arriving the next day, or the day after? Or is it just important to tell you what we’ve gotten by the time we file our report? For example, no updates arrived this week on 1/19/12; they still weren’t there 1/20/12; but it did all seem to be here <Albany NY, 12203 et al, Time Warner> when I checked in the wee hours of 1/22/12. (That is, with the important exception of ef 1.) Is that something you want us to track?

Also, sometimes we seem to get updates in separate waves, some one day, some the next–would that be relevant data for you or just TMI?

Thanks for your patience,

Jababbi

(I’ll give a full listing of the episodes received this week in a separate post as usual, just to be complete.)

**Updates Received/Not Received 1/19/12 from Time Warner for Albany, NY Zip code 12203 **

**Received: **

Canaan 5

Croisee 12

Gintama 24

High School of the Dead 8

Kampfer 11

Kobato 17

Maid-Sama 10, 11

Modern Magic Made Simple 7

Mythical Detective Loki 4

Princess Resurrection 3

Ryo-Kyu-Bu 5

To Loveru 14

Tytania 16

The World God Only Knows 2

Xam’d 6

YUATV (II) 24

Missing in Action:

ef 1

One other oddity, not involving updates, but involving the way The World God Only Knows interacts with the viewer controls. When I sampled the first episode, I found that once you get past the Anime Network opening, the Fast Forward (and Rewind) causes the screen to freeze. So this week I checked the second episode, and it’s the same way. In both cases, the picture remains static, while the time index continues to increase (or decrease) and the location indicator on the bar moves forwards (or backwards). Then, when you drop out of Fast Forward (or Rewind), you jump to the point in the show indicated by the time index. So you can Fast Forward (or Rewind)–you just can’t see what you’re Fast Forwarding (or Rewinding) to. This strikes me as…suboptimal. My guess is that this is due to the way the episodes were processed, as opposed to some flaw in the viewer software. Is this the proper place place to report things like this, or is there some other thread I should use?

Jababbi

[size=4]CHARTER SVOD, ST. LOUIS, MO. 63136[/size]

01/19/2012 UPDATES:
As of 8:00 AM CST, 01/23/2012, I’ve got everything except Maid-Sama 11.

Jababbi wrote:

[quote]I may be mistaken, but I don’t believe it was there as of last Saturday. It is here now (1/23/2012). This leads into my next newbie question: Is it important for you to know whether the updates arrived on the specified day, as opposed to arriving the next day, or the day after? Or is it just important to tell you what we’ve gotten by the time we file our report? For example, no updates arrived this week on 1/19/12; they still weren’t there 1/20/12; but it did all seem to be here <Albany NY, 12203 et al, Time Warner> when I checked in the wee hours of 1/22/12. (That is, with the important exception of ef 1.) Is that something you want us to track?

Also, sometimes we seem to get updates in separate waves, some one day, some the next–would that be relevant data for you or just TMI?

Thanks for your patience,

Jababbi

(I’ll give a full listing of the episodes received this week in a separate post as usual, just to be complete.)[/quote]

No, not really important for me to know if they are received on Thursday. I turn in my report on Monday afternoon, so I really need to know by then. A lot of people report in on Thursday and then report back on Monday (if they are missing eps), so I can get a clearer picture of episodes that arrive late.

It is helpful to know which services routinely update late, but it’s not essential, especially if you have better things to do with your time.

TWC, 79925

Still no update here. Everything from 1/19 + Tytania 15 and YUA (S2) 23 still missing. :frowning:

Kaze wrote:

[quote]TWC, 79925

Still no update here. Everything from 1/19 + Tytania 15 and YUA (S2) 23 still missing. :([/quote]

Ditto for TWC 78251. Didn’t even realize the missing content form last week.

The report for the last week & all follow-ups was compiled and sent to Anime Network today.

TWC, NY, 13215: all here, on time. New show Himawari Too (okay, but Free30 didn’t get the first season?) which for some reason is appearing twice in my listing. If anything changes there I’ll edit this post to reflect it.

I noted the same picture freeze on fast forward issue as mentioned in a previous post, only affecting that one show.

Cablevision In Wall Township, New Jersey 07719.

Nothing missing. Yeah!

Got This Week:
Canaan 06
Gintama 24
High School of the Dead 09
Mythical Detective Loki Ragnarok 04
Neo Angelique Abyss 02
Night Raid 1931 Sub 14
To Love Ru 15
Tytania 17
Xam’d 07
You’re Under Arrest: Fast & Furious (Season 2) 25
Amagami SS 19
Blue Drop 01
Hell Girl: Two Mirrors 16
Himawari, Too! (Season 2) 01
Kampfer 12
Kobato 18
Koihime+Muso 03
Maid-Sama 12
Modern Magic Made Simple 08
Princess Resurrection 04
Ro-Kyu-Bu Fast Break 06
Rozen Maiden (Season 1) 09
Shigofumi 04
ef ~ A Tale of Memories 02
UFO Ultramaiden Valkyrie (Season 1) 05
The World God Only Knows 03

DirecTV
Merrimack NH 03054
Anime Network VOD ch 1889

Still missing:

World God Only Knows episode 01

Otherwise, rec’d all updates and one new:

Himawari Too episode 01

Adverbially,

The Anime Network 01/26, 17 episodes; 1 premiere, 1 finale on http://www.theanimenetwork.com/Whats-On/Anime-Network-Video-on-Demand/DirecTV Channel 1889
San Francisco Bay Area, 94536

Canaan (06) Love & Piece
ef ~ A Tale of Memories (02) upon a time
Gintama (sub) (25) A Shared Soup Pot is a Microcosm of Life
High School of the Dead (Eng) (09) The Sword and DEAD
^ Himawari, Too! (Season 2) (sub) (01) The Enemy of a Ninja is a Ninja
$ Kampfer (sub) (12) Weihnachten (finale)
Kobato (sub) (18) …Warmth of the Wintry Wind
Maid-Sama (sub) (12) Maid-Sama & the Sports Festival
Modern Magic Made Simple(sub) (08) 07: Voodoo Programming
Mythical Detective Loki Ragnarok (05) Challenge of the Mystery Thief, Frey!
Princess Resurrection (Eng) (04) Princess Negotiation
Ro-Kyu-Bu ~ Fast Break! (sub) (06) Metal Master
World God Only Knows (03) Drive My Car / I Don’t Want to Spoil the Party
To LoveRu (sub) (15) Princess of the Jungle
Tytania (sub) (17) Overpriced Ransom
Xam’d:Lost Memories (07) Guardians of Stone
You’re Under Arrest 2nd (sub) (25) Crossing the Bridge Tomorrow

Notes:

One finale
$ Kampfer (sub) (12) Weihnachten (finale)

One premiere
^ Himawari, Too! (Season 2) (sub) (01) The Enemy of a Ninja is a Ninja

One episode still missing
^ World God Only Knows (01) Love Makes the World Go Round (premiere) {missing!}

“DirecTV HD DVR with TiVo” (model THR22)

Episodes currently listed for DirecTV Channel 1889:

1w A Canaan- - - - - - - - - - - - 03, 04, 05, 06+
__ G Croisee in a ForeignLabyrinth 10, 11, 12      "finale"
1w S ef ~ A Tale of Memories - - - __, __, 01, 02+ "premiere"
1w A Gintama (sub) - - - - - - - - 22, 23, 24, 25+
1w A High School of the Dead (Eng) 06, 07, 08, 09+
1w ? Himawari, Too! (Season 2) - - __, __, __, 01+ "premiere"
__ G Kampfer (sub) - - - - - - - - __, 10, 11, 12+ "finale"
1w G Kobato (sub)- - - - - - - - - 15, 16, 17, 18+
1w G Maid-Sama (sub) - - - - - - - 09, 10, 11, 12+
1w G Modern Magic Made Simple(sub) 05, 06, 07, 08+
1w A MythicalDetectiveLokiRagnarok 02, 03, 04, 05+
1w G Princess Resurrection (Eng) - 01, 02, 03, 04+
1w G Ro-Kyu-Bu ~ Fast Break! (sub) 03, 04, 05, 06+
1w G To LoveRu (sub) - - - - - - - 12, 13, 14, 15+
1w A Tytania (sub) - - - - - - - - 14, 15, 16, 17+
1w S World God Only Knows  - - - - "-01 missing", 02, 03+
1w A Xam`d:Lost Memories - - - - - 04, 05, 06, 07+
1w A You`re Under Arrest 2nd (sub) 22, 23, 24, 25+

[size=1]1w=every_week, 2w=even_weeks, 2W=odd_weeks, 2x=2_per_week.[/size]
[size=2]A=Action_Zone, G=Girl_Power, S=Super_Happy_Funtime.[/size]
[size=2]Add Channel 1889 to your favorites list; you can then get there via the Guide, even when not watching live TV.[/size]

[size=4]January 26, 2012: TWC, 79925[/size]

No update again. Missing everything from 1/19 and 1/26 now. :frowning:

Time Warner Cable Beaumont, Texas 77708

I haven’t received an update since January 12, 2012. I called Time Warner and they said they haven’t received any updates. It’s also come to my attention that January 26th 2012 has not been received… this guy right here :S sad panda…

Weeks Currently Not Updated
January 19th, 2012
January 26th, 2012

Charter Glendale, CA 91205

[size=4]Update Received/Not Received On Thurs. January 26 at 12am[/size]

**
Looks like I’m 2 for this week.
To Love-Ru Ep. 15
Tytania Ep. 17

Maid-Sama! Ep. 11 is still MIA from last week.

I wasn’t going to contact my techie about last weeks, but it looks like it’s a pattern now, so I’ll fire off an email to him and let him know about this weeks and last weeks.**

Suppose to Receive 2 New shows this week:

[size=4]****Blue Drop
Himawari, Too! (Subbed)
****[/size]

[size=4]Received (January 26)[/size]

• Blue Drop Ep. 01 ___(New)
• Himawari, Too! (Subbed) Ep. 01 ___(New)
• Gintama (Subbed) Ep. 25
• ef ~ A Tale of Memories Ep. 02
• Neo Angelique Abyss (Subbed) Ep. 02
• Princess Resurrection Ep. 04
• Mythical Detective Loki Ragnarok Ep. 05
• Xam’d: Lost Memories Ep. 07
• Maid-Sama! (Subbed) Ep. 12
• Rozen Maiden Ep. 09
• Hell Girl: Two Mirrors (Subbed) Ep. 15
• Koihime†Muso (Subbed) Ep. 03
• The World God Only Knows Ep. 03
• Shigofumi (Subbed) Ep. 04
• UFO Ultramaiden Valkyrie Ep. 05
• Canaan Ep. 06
• Ro-Kyu-Bu ~ Fast Break! (Subbed) Ep. 06
• Kobato. (Subbed) Ep. 18
• Amagami SS (Subbed) Ep. 19
• Modern Magic Made Simple (Subbed) Ep. 08
• High School of the Dead Ep. 09
• Night Raid 1931 (Subbed) Ep. 14
• You’re Under Arrest: Fast & Furious (Subbed) Ep. 25
• Kämpfer (Subbed) Ep. 12

[size=4]Did Not Receive (January 26)[/size]

• To Love-Ru (Subbed) Ep. 15
• Tytania (Subbed) Ep. 17

STILL MIA

[size=4]Did Not Receive (January 19)[/size]

• Maid-Sama! (Subbed) Ep. 11

The Coffee God wrote:

[quote]Charter Glendale, CA 91205

Maid-Sama! Ep. 11 is still MIA from last week.

I wasn’t going to contact my techie about last weeks, but it looks like it’s a pattern now, so I’ll fire off an email to him and let him know about this weeks and last weeks.[/quote]

Yep, I’m still missing Maid-Sama 11 too from last week.

[size=4]CHARTER SVOD, ST. LOUIS, MO. 63136[/size]

01/26/2012 UPDATES:
Got everything for this week.

As mentioned above, Maid-Sama 11 from 01/19/2012 still missing.

Here in Austin, TX 78750 on Time Warner Cable we missed all the episodes last week and don’t seem to any any new episodes this week either. I was hoping that both last week and this week would show up today, but no luck. :frowning:
Please check it out from your end. I’m going to start the locals checking it out from this end as well.

Klepsis wrote:

[quote]Here in Austin, TX 78750 on Time Warner Cable we missed all the episodes last week and don’t seem to any any new episodes this week either. I was hoping that both last week and this week would show up today, but no luck. :frowning:
Please check it out from your end. I’m going to start the locals checking it out from this end as well.[/quote]

Thanks for reporting in, I’ll add you to my report. Please give me your zip code for reference.

If you don’t want to post it in the public forum, you can send it to me in a private message.