AN Forums

Anime Network VOD Reports/Updates/Questions Thread (2019)


#1

Please make every effort to report back when your issues are resolved. If you do not report back, your Missing Content remains on the report week after week.

We cannot guess that you’ve received your content unless you tell us! There are too many of you (in this thread and by PMs) for me to try to figure out that if you don’t report back that you’ve received your content (or not).

Thanks for all your help!

Slowhand - Moderator

I send in the VOD Report on MONDAY mornings. Please try to report your issues as soon as possible and we’ll get right on it!

Anime Network VOD Reports/Updates/Questions Thread (2018)

Before posting (newcomers), please look around the resources and the recent pages in this thread before complaining. In many cases your questions might be covered already.

Please read, learn and participate:

Links and Resources:

Video On Demand Schedules
Anime Network Blogs
Video On Demand General Info & Response Thread - this is a catch-all for all the information I receive from Administration (easier than trying to scroll through this thread).

Use this forum to discuss, submit questions/complaints/suggestions with other Anime Network viewers.

(Click arrows to read complete explanations):

I. We need your Zip Code and Cable/Satellite Provider to Help

When submitting reports of problems, it is important to provide us with information of your cable/network/VOD provider, and your Zip Code (this information is needed to track down the problem). (PM this to Slowhand if you want to keep the information private) and other information about the nature of the problem, as well as the specific anime/episode in question. Anime Network and your Cable/Satellite Provider can not help you without this information.

II. Please contact your Cable/Satellite Provider with information on missing updates

It is equally important that you call and email your Cable/Satellite/Service provider along with posting in this thread, as most problems are usually the result of problems on their side or the VOD company they subcontract to update the content that Anime Network sends to them.

Viewers experiencing missing updates need to contact your cable provider.

If you do not report the problem, then the systems do not seek to replace it after it fails for some reason. The more you call, the more the cable provider will pay attention to making sure Anime Network is working properly.

When making a call to your provider, it is usually best to request to speak to the manager or the supervisor. Usually, regular customer service representatives can only take down your request, but don’t have much power beyond that.

Please make sure the Customer service agent you speak to understands that Anime Network has sent the episodes and there may be a local problem with either their network, full disc drives or some other technical problem that is preventing the delivery of the episodes (this depends on the circumstances which can be case specific).

You have to try to make them file the report or speak to the supervisor, understand the problem and not let them give you the run around of “we only post what we are sent to by the provider” (this is a stock response) so that it can be sent to their VOD department.

III. Missing Updates - Where are my updates?

VOD technology allows great convenience in that it allows viewers to watch a wide range of programming through your cable box without having to go out to rent or buy DVDs from many programming options, but it is a very complex technology. Your Cable or Satellite provider or their VOD subcontracting companies like (InDemand, etc.) are responsible for granting you the user access to these updates. There are so many layers and handlers of the data, including subcontracting VOD companies that handle the infrastructure, storage, VOD file management for your Cable companies. This is normally why Cable companies usually have a hard time fixing or dealing with VOD.

A lot of the large cable providers have different regional operation centers that handle the VOD for certain regions. This complicates it because human error can happen, if someone from your area’s VOD department forgot to make the updates Anime Network sent them available or if your area’s VOD hard drives are full… they reject the updates Anime Network sends them.

Anime Network may be able to determine whether the updates were sent out or not, but after that point, the responsibility of the update will go to your Cable provider or the company that manages the content sent to them.

(This is why it’s important to let your cable provider’s customer service department know and take note of the issue and report it to their VOD department. See above information)

Reports submitted by the viewers will be looked over by Anime Network in the reports sent to them, and they will try to get your Cable/Satellite provider to fix it from this side – but there is only so much Anime Network can do to convince your Cable/Satellite provider without your help on fixing the issue.

IV. Why are the shows starting at episode 5 and why can't I get the entire series of a show at once?

Anime Network always shows series from the beginning (unless it’s a special circumstance). It’s a moving train of content, every week new shows and episodes are posted, eventually they start back at episode 1 or different shows at episode 1.

Most people think Video On Demand means every single episode available of every show. While this is now true for Subscription VOD (showing entire series, but NOT the entire catalog), it’s not true for FREE VOD. Unfortunately the technology and expense of doing this is not viable at this time and unrealistically high expectations are formed. VOD in general works pretty much like TV does, except the episodes are available usually for a month to be viewed anytime, then they are replaced, with weekly updates that are posted every Thursday (Some providers post it early on Wednesday afternoon/night). That’s how the cable providers operate VOD in general.

Cable companies place a limit on what the content providers, like Anime Network can provide. For Free VOD carriers this is usually 30 hours of storage space a month. So Anime Network and other VOD providers have to work within those constraints.

SVOD - their schedules are different from the posted FreeVOD and will have their own independent schedules.

A few first episodes of shows are for free (with ads) at HIDIVE.
Subscriptions are currently available for a low price.

V. Why is buying Sentai Filmworks and Section23 Films DVD/BDs of show that are available on Anime Network important?

It is the foundation of income and helps Sentai Filmworks, Section23 Films and other Anime production and licensing studios to acquire new anime series for Anime Network.

If you like a show on Anime Network, please show your support and buy the legal Sentai Filmworks, Section23 Films DVD/BDs from respected retailers like Sentai Filmworks Shop or Right Stuf.com or at your local Best Buy, Fry’s or Walmart, and other retailers – a lot of these shows are expensive to license and produce for English audiences. While VOD ad revenue does help to pay for some of this access, if you want new shows and new productions – DVD/BD sales are incredibly important in allowing Anime Network to acquire new shows from Japan!

Without your financial support, it means less shows, and less services.

VI. This is what's required from you who are that are reporting problems:

When you report a problem or missing update, we need you to provide your Cable/Satellite or VOD provider for Anime Network (TAN) and also your Zip Code (City, State would also be helpful). This information is now necessary to help track down your problems with your Cable/Satellite/VOD provider.

For example:
DirecTV, 78702 (Austin, TX)
(Your Report)

If you do not provide us information we are not going to be able to help you.

The weekly report is sent to Anime Network every Monday (except holidays). This gives a chance for all episodes to load from the previous Thursday.

Thank you for your cooperation. :slight_smile:


Anime Network VOD Reports/Updates/Questions Thread (2018)
#2

With a new year comes a new thread, and as such, a repeat of the series list and January program removal report.

Comcast Program Report

Key:

Program
Language
Expiration Date
Other Notes

Programs
Subscribe to Anime Network
3/31/29

Movies

Appleseed
Dub
1/11/20

Arch Angels
Sub
6/7/19
Short Runtime of 66 minutes

Aura
Sub
1/18/20
2 Listings on X1 App

Beyond The Boundary- I’ll be there Past
Sub
10/5/19

Beyond The Boundary-I’ll be there Future
Sub
10/5/19

Bodacious Space Pirates The Movie
Sub
1/25/19

Colorful
Dub
1/4/20

Five Numbers
Dub
12/6/19

Girls Und Panzer Der Film
Sub
2/1/20

Godzilla VS Gigan
Sub
9/7/19

Inital D The Movie 1
Sub
3/1/20
2 listings on X1 App

Inital D The Movie 2
Sub
4/5/19
2 listings on X1 App

Inital D The Movie 3
Sub
5/3/19
2 listings on X1 App

K-ON The Movie
Dub
1/4/20

Lady Death
Dub
12/6/19

Legend Of Heroes, Trails in the Sky
Sub
3/2/19

The Life Of Budori Gusuko
Sub
7/15/19

The Tibetan Dog
Sub
1/3/20

Typhoon Noruda
Sub
8/2/19

Television Series

Key:
Program
Language
Series Length
Expiration Date
Other Notes

100 Sleeping Princes and the Kingdom of Dreams
Sub
12 Eps
12/20/19

Action Heroine Cheer Fruits
Sub
12 Eps
1/4/20

Akame Ga Kill Subbed version
Sub
13 Eps
4/1/19
Collection 1 only
Overlaps menus with Dubbed version

Akame Ga Kill Dubbed version
Dub
24 EPs
C1: 11/15/19
C2: 12/27/19
Overlaps menus with Subbed version

AKB0048
Dub
13 Eps
4/5/19

AKB0048 Next Stage
Dub
13 Eps
5/10/19

Alice Or Alice
Sub
13 Eps
11/22/19

Amagami SS
Sub
26 Eps
Collection 1 eps 1-13 5/10/19
Collection 2 Eps 14-26 6/14/19

Amagami SS+
Sub
13 Eps
7/12/19

Amagi Brilliant Park
Sub
14 Eps
3/1/19

Another
Sub
12 Eps
3/8/20

Argevollen
Sub
12 EPs
Collection 1: 8/9/19
Collection 2: 9/20/19

Battle Girl High School
Sub
12 Eps
1/11/20

Beautiful Bones
Sub
12 Eps
1/4/20

Big O Season 1
Sub
13 Eps
1/18/20

Black Bullet
Sub
13 Eps
3/15/20

Blue Spring Ride
Sub
12 Eps
6/21/19

Bodacious Space Pirates
Dub
24 Eps
2/2/19

Btooom
Dub
12 Eps
2/2/19

Busou Shinki
Sub
13 Eps.
4/12/19

Chaika the Coffin Princess
Sub
12 Eps
2/2/19

Chaika Avenging Battle
Sub
11 Eps
3/1/19

Chihayafuru Season 1
Sub
25 Eps
Collection 1 1/25/20
Collection 2 2/8/20

Chihayafuru Season 2
Sub
25 Eps
Collection 1 5/3/19
Collection 2 6/7/19

Chivalry Of A Failed Knight
Sub
12 Eps
1/18/20
Some Episodes will not play.

Classicaloid
Sub
25 Eps
2/2/19

Cutie Honey Universe
Sub
12 EPs
12/6/19

DamePri Anime Caravan
Sub
12 EPs
7/5/19
Ep 1 desynced subtitles

Diabolic Lovers
Sub
13 Eps
3/29/20

Diabolic Lovers, More Blood
Sub
12 Eps
3/29/20

Don’t You Know? I’m Sakamoto
Sub
13 Eps
1/25/20

Dynamic Chord
Sub
12 Eps
3/8/20
Corrupt episode 10.

Elfen Lied
Dub
13 Eps
3/2/19

Fate/Stay Night
Dub
9 Eps
7/13/19
Missing episodes listed in weekly reports

Flip Flappers
Sub
13 eps
3/1/19

Food Wars Season 1
Sub
24 Eps
3/15/20

Food Wars Season 2
Sub
13 EPs
8/30/19

Frame Arms Girls
Sub
12 Eps
9/7/19

Gate
Sub
24 Eps
3/2/19
Two copies of ep 6 on X1 App

Gingitsune
Sub
12 Eps
3/29/20

Girlish Number
Sub
12 Eps
3/2/19

Girls Beyond The Wasteland
Sub
12 EPs
8/23/19

Grimoire Of Zero
Sub
12 Eps
9/13/19

Haikyu Season 1
Sub
25 Eps.
Collection 1: 6/21/19
Collection 2: 7/12/19

Haikyu Season 2
Sub
13 Eps
3/1/19
Collection 1 only

Haikyu Season 3
Sub
10 Eps
5/1/19

Hakumei and Mikochi
Sub
12 EPs
11/29/19

Highschool Of The Dead
Sub
12 Eps
2/1/20

Himouto Umaru-chan
Sub
12 EPs
7/26/19

Himouto Umaru-chan R
Sub
12 Eps
9/20/19

Hozuki’s Cool headedness Season 1
Sub
13 Eps
2/1/20

Hozuki’s Cool headedness Season 2
Sub
26 Eps
Collection 1: 9/29/19
Collection 2: 10/25/19

Is It Wrong To Pick Up Girls In A Dungeon
Sub
1 Ep
9/1/19
Missing episodes 2-13

Kids On The Slope
Sub
12 Eps
3/22/20

Kill Me Baby
Dub
13 EPs
12/27/19

Koi to Uso
Sub
12 Eps
11/22/19

Kokoro Connect
Sub
13 EPs
8/9/19

La Storia De La Arcania Familigia
Dub
12 Eps
3/2/19

Little Busters Season 1
Dub
26 Eps
Collection 1 eps 1-13 4/26/19
Collection 2 Eps 14-26 5/17/19

Little Busters Refrain
Sub
13 Eps
5/24/19

Little Busters EX
Sub
8 Eps
6/14/19

Log Horizon Season 1
Dub
25 EPs
1/10/20

Log Horizon Season 2
Sub
13 Eps
4/1/19
Collection 1 only

Long Riders
Sub
12 Eps
4/1/19

Made In Abyss
Sub
13 Eps
1/3/20

Magic Of Stella
Sub
12 Eps
3/1/19

Mitsubishi Colors
Sub
12 Eps
9/13/19

Momokyun Sword
Sub
12 Eps
7/27/19

Monster Musume
Dub
12 EPs
10/18/19

Monthly Girls Nozaki-kun
Sub
12 EPs
8/16/19

Motto To Love Ru
Sub
12 Eps
3/2/19
No episode titles

Mysterious Girlfriend X
Dub
13 Eps
3/2/19

My Teen RomCom SNAFU
Sub
13 Eps
3/2/19

My Teen RomCom SNAFU TOO
Sub
13 Eps
4/1/19

Nobunaga the Fool
Sub
24 EPs
1/17/20

Non Non Biyori
Sub
12 Eps
2/22/19

Non Non Biyori Repeat
Sub
12 Eps
3/1/19

NyanKoi
Dub
12 Eps
3/2/19

Okamikakushi: Masque Of The Wolf
Sub
12 EPs
11/8/19

Parasyte
Sub
24 Eps
2/8/20

Persona 4
Sub
25 Eps
2/22/19

Pop Team Epic
Sub
12 EPs
11/15/19

Princess Principal
Sub
12 Eps
9/6/19

Psychic Detective Yakumo
Sub
13 EPs
10/11/19

Real Girl
Sub
12 EPs
12/13/19

Revue Starlight
Sub
12 EPs
12/20/19

Rin-ne Season 1
Sub
12 Eps
7/27/19
Collection 1 only

Say I Love You
Dub
13 Eps
3/2/19

Squid Girl Season 1
Sub
12 Eps
1/25/20
Episode 11 has a runtime of 16 minutes.

Squid Girl Season 2
Sub
12 Eps
2/15/20

Strawberry Marshmallow
Sub
12 EPs
8/2/19

Tada-kun Never Falls In Love
Sub
13 EPs
10/25/19

Taisho Baseball Girls
Sub
12 Eps
3/22/20

Takunomi
Sub
12 EPs
7/19/19

The Ambition Of Oda Nobuna
Sub
12 Eps
1/24/20

The Dragon Dentist
Sub
2 EPs
11/1/19

The Familiar Of Zero Season 1
Sub
13 Eps
4/19/19

The World God Only Knows Season 1
Sub
12 Eps
5/31/19

Tokyo Magnitude 8.0
Sub
11 Eps
7/19/19

To Love Ru Darkness Season 1
Sub
12 Eps
3/2/19

Trinity Seven
Sub
12 Eps
5/17/19

Tsuritama
Dub
12 Eps
3/2/19

Undefeated Bahumat Chronicle
Sub
12 Eps
2/5/20

Un-Go
Dub
11 EPs
10/25/19

Unlimited Psychic Squad
Sub
12 Eps
4/12/19

Urara Meirocho
Sub
12 Eps
5/1/19

Uta No Prince-sama Season 4
Sub
13 Eps
3/2/19

Waiting In The Summer
Sub
12 Eps
6/28/19
Two copies of ep 13 on X1 App

Wizard Barristers
Sub
12 Eps
2/15/20

Yamishibai
Sub
26 episodes
Collection 1: 10/11/19
Collection 2 10/18/19

Potential program removal report for January

K-ON the Movie: 1/4/19 1/4/20

Colorful: 1/4/19 1/4/20

Action Heroine Cheer Fruits: 1/4/19 1/4/20

Beautiful Bones: 1/4/19 1/4/20

Appleseed: 1/11/19 1/11/20

Battle Girl High School: 1/11/19 1/11/20

Aura: 1/18/19 1/18/20

Big O: 1/18/19 1/18/20

Chivalry Of A Failed Knight: 1/18/19 1/18/20

Bodacious Space Pirates the movie: 1/25/19 1/25/20

Chihayafuru Season 1 Collection 1: 1/25/19 1/25/20

Don’t you know, I’m Sakomoto: 1/25/19 1/25/20

Squid Girl Season 1: 1/25/19 1/25/20


#3

Just trying to give Slow a helping hand :grin:

January 2019 FVOD Blog

January 2019 SVOD Blog


#4

I did put a link to the blogs in the first post, but thanks for help!


#5

Frontier VantageTV
Trumbull, CT 06611

Two new shows/series have been added, listed with (New) before title. Here’s the update to the entire list. Also added are the series episode counts. As of today, 1/2 @ 12:30 am, there are now 2597 episodes. The shows currently available for viewing in SD & HD:

Press to expand Jan 2

Akame Ga Kill! - eps 1 to 12
Akame Ga Kill! - eps 13 to 24
AKB0048 - eps 1 to 13
AKB0048: Next Stage - eps 1 to 13
ALICE Or Alice - eps 1 to 13
Amagami SS - eps 1 to 26
Amagami SS+ - eps 1 to 13
Another - eps 1 to 12
Appleseed
Arch Angles
Argevollen - eps 1 to 24
Aura
Undefeated Bahamut Chronicle - eps 1 to 12
Battle Girl High School - eps 1 to 12
Beautiful Bones/Sakurakos Investigation - eps 1 to 12
Beyond the Boundary - eps 1 to 12
Beyond the Boundary I’ll Be Here - Future
Beyond the Boundary I’ll Be Here - Past
The Big O Season 1 - eps 1 to 13
Black Bullet - eps 1 to 13
Blue Spring Ride - eps 1 to 12
Bodacious Space Pirates: Abyss of Hyperspace
Busou Shinki - eps 1 to 13
Action Heroine Cheer Fruits - eps 1 to 12
Chihayafuru season 1 - eps 1 to 25
Chihayafuru season 2 - eps 1 to 25
Chivalry Of a Failed Knight - eps 1 to 12
Clannad - eps 1 to 24
Clannad: After Story - eps 1 to 25
Colorful: The Motion Picture
I Couldn’t Become A Hero - eps 1 to 13
Cutie Honey Universe - eps 1 to 12
DamePri Anime Caravan - eps 1 to 12
Diabolik Lovers - eps 1 to 12
Diabolic Lovers - eps 6.5
Diabolik Lovers II - eps 1 to 12
Dynamic Chord - eps 1 to 12
The Familiar of Zero - eps 1 to 13
Five Numbers
Food Wars! - eps 1 to 24
Food Wars! The Second Plate - eps 1 to 13
Frame Arms Girl - eps 1 to 12
Gingitsune - eps 1 to 12
Girls Beyond the Wasteland - eps 1 to 12
Girls Und Panzer Der Film
Godzilla vs. Gigan
Grimoire Of Zero - eps 1 to 12
Haikyu!! - eps 1 to 25
Hakumei and Mikochi - eps 1 to 12
High School of the Dead - eps 1 to 12
Himouto! Umaru-Chan - eps 1 to 12
Himouto! Umaru- chan R - eps 1 to 12
Hozuki’s Coolheadedness season 1 - eps 1 to 13
Hozuki’s Coolheadedness season 2 - eps 1 to 26
Initial D: The Movie - Legend 1, 2 & 3
Kids on the Slope - eps 1 to 12
Kill Me Baby - eps 1 to 13
Kokoro Connect - eps 1 to 13
K-ON! - eps 1 to 14
K-ON!! - eps 1 to 27
K-ON:The Movie
Lady Death
The Life of Budoru Gusuko
Little Busters! - eps 1 to 26
Little Busters! Refrain eps 1 to 13
Little Busters! EX - eps 1 to 8
Love And Lies - eps 1 to 12
(New) Made in Abyss - eps 1 to 13
Maddock Scramble: The First, Second & Third
Mitsuboshi Colors - eps 1 to 12
Monster Musume - eps 1 to 12
Monthly Girls’ Nozaki-kun - eps 1 to 12
Non Non Biyori - eps 1 to 12
Non Non Biyori Repeat - eps 1 to 12
Okamikakushi - Masque of the Wolf - eps 1 to 12
Parasyte - The Maxim - eps 1 to 24
Persona 4: The Animation - eps 1 to 25
Pop Team Epic - eps 1 to 12
Princess Principal - eps 1 to 12
Real Girl - eps 1 to 12
Revue Starlight - eps 1 to 12
Rin-Ne - eps 1 to 25
Rin-Ne 2 - eps 1 to 25
Rin-Ne 3 - eps 1 to 25
Haven’t You Heard? I’m Sakamoto - eps 1 to 13
Shirobako - eps 1 to 24
Short Peace
100 Sleeping Princes - eps 1 to 12
Squid Girl - eps 1 to 12
Squid Girl 2 - eps 1 to 12
Strawberry Marshmallow - eps 1 to 12
Tada Never Falls In Love - eps 1 to 13
Taisho Baseball Girls - eps 1 to 12
Takunomi - eps 1 to 12
(New) The Tibetan Dog
Tokyo Magnitude 8.0 - eps 1 to 11
Trinity Seven - eps 1 to 12
Typhoon Noruda
UN-GO - eps 1 to 11
Unlimited Psychic Squad - eps 1 to 12
Utano Prince Sama 1000% - eps 1 to 13
Utano Prince Sama 2000% - eps 1 to 13
Utano Prince Sama Revolutions - eps 1 to 13
Waiting in the Summer - eps 1 to 13
Wizard Barristers - eps 1 to 12
The World God Only Knows - eps 1 to 12
Psychic Detective Yakumo - eps 1 to 13
Yamishibai: Japanese Ghost Stories - eps 1 to 13
Yamishibai: Japanese Ghost Stories 2 - eps 1 to 13


#6

Report for January 3rd 2019

Received

The Tibetan Dog Movie*

Made In Abyss Complete Series episodes 1-13

Not Received

list

All Devices

Is it Wrong To Pick Up Girls In A Dungeon Episodes 2 - 13

Haikyu Season 2 Episodes 14 - 25

Akame Ga Kill “Subbed” Episodes 14 - 26

Rin-ne Season 1 Episodes 13 - 25

Log Horizon Season 2 Episodes 14 - 25

Nobunaga The Fool Episodes 13 - 24

Fate/Stay Night Episodes 3, 7, 11, and 13 -24

The Ambition Of Oda Nobuna Episodes 8 and 12

Master box and Mini boxes

Nobunaga The Fool episodes: 1, 4, 6, 8, 10, and 12

Programs with incorrect runtime
These episodes are all inclusive. X1 App, Master Box and Mini boxes

Ika Musume S1 ep 11 I Ink That’s A Doll +2: 16min

Arch Angels the Movie 66 min

Corrupt Episode Files
Dynamic Chord ep 10: Video cuts out when characters talk, but subtitles and Anime Network logo stay displayed.

Programs with improperly timed subtitles
DamePri Anime Caravan ep1 (Starting at 6:43 and continuing through through the rest of the episode, the subtitles are one line behind the dialogue

Strange Akame Ga Kill listings

Episodes 1- 13 overlap the Sub and Dub listings.

Notes

  1. The Tibetan Dog has 2 listings on the X1 app.

  2. The dates on the SVOD Schedule are still for December.

  3. Since Oda Nobuna and Nobunaga The Headache are being re-uploaded (for Xfinity anyway) this month, they will be removed from my report later in the month.

Comcast Xfinity Intercession City FL 33848

Thanks :grin:


#7

Hey Spectrum folks, I’m having a weird thing and want to see if anyone else is having the same issue.

I go to Cutting Edge and then Anime Network, and the Action Zone section is perfectly fine, BUT when I so to Super Happy Funtime, I get this:


#8

That’s the new car repair anime Slow!

You’ve never heard of it?


#9

That’s why… I’ve no interest in car shows. I like the pretty boys. :wink: :smile:


#10

Spectrum (TWC) Round Rock, TX 78681

Schedule for January 3, 2019:

The Ambition of Oda Nobuna 1 - “Nobuna and the Monkey!” (FIRST EPISODE)
The Ambition of Oda Nobuna 2 - “Oda Clan Power Struggles!”
Den-Noh Coil 9 - “Michiko-san from the Other Side!”
Den-Noh Coil 10 - “Kanna’s Diary!”
The Familiar of Zero: Knight of the Twin Moons 4 - “The Three Valliere Sisters!”
(RECEIVED)

As mentioned in my previous post, I’ve lost all the programming for Super Happy Funtime:

NOT RECEIVED 1/3/2019

Hidamari Sketch Season 1 5 - “Heart and Body!”
Hidamari Sketch Season 1 6 - “Cool and Comfy!”
Living for the Day After Tomorrow 11 - “The Present That Exists There!”
Maid-Sama! 23 - “Maid Latte & a Whole Bunch of Sweets!”
Maid-Sama! 24 - “Lovey-Dovey Through Latte Magic!”
Say I Love You 4 - “They Have Scars!”
School-Live! 9 - “Vacation Day!”
School-Live! 10 - “A Rainy Day!”
Wolf Girl & Black Prince 3 - “A Precipitous Drop!”
Wolf Girl & Black Prince 4 - “Daily Anguish!”

Also missing now are:
Hidamari Sketch - Eps 1, 2, 3, 4
Living for the Day After Tomorrow - Eps 8, 9, 10
Maid-Sama! - Eps 17, 18, 19, 20, 21, 22
Say I Love You! - Eps 1, 2, 3
School-Live! - Eps 3, 4, 5, 6, 7, 8
Wolf Girl & Black Prince - Eps 1, 2


#11

Did you check both On Demand and Cutting Edge?

@Jababbi mentions sometimes the programming differs between the two. :thinking:


#12

I only have Cutting Edge.


#13

Peculiar :thinking::thinking::thinking:

Different software for different regions I guess :man_shrugging:


#14

Or different types of equipment & packages.


#15

Very true.

I guess we’ll have to wait for @Jababbi’s report to see if On Demand is affected as well :thinking:


#16

DirecTV Phoenix, AZ

  • 15 episodes expected, 14 have arrived. This is a 7% failure rate.
  • Missing episode is Familiar of Zero: Knight of the Twin Moons, The (Season 2), episode 04. This is the third consecutive missing episode for this show.
  • No previously missing episodes have been backfilled.
  • The episode detail page still does not show the episode title.
  • The worksheet is updated.
++PLS

#17

I don’t understand.
Why would they have to fix new cars?
(And why is the title Slow?)
Oh, I see, they spay or neuter them, because you wouldn’t want packs of unwanted, feral cars roaming the streets.

But is this an anime about car repair, or do they repair anime cars? Or do they break up dysfunctional car marriages by having the partners undergo conscious uncoupling and then re-pair them with more compatible vehicles? Or do they just repair anime out of their new car? (I suppose most of the art supplies wouldn’t take up much space in the trunk, and if you needed a hammer, you or your girlfriend could always pull one out of hyperspace…)

Anyway, to be serious, I’m not having that problem at the moment–all of this week’s episodes arrived, and I still have all my Super Happy Funtime stuff. I’m not exactly having a Super Happy Funtime, because Cutting Edge and On Demand stopped working properly at midnight, and I’ve been struggling with Spectrum Tech Support–but that’s pretty clearly a Spectrum software update glitch or maintenance issue, not AN’s fault.

(So I guess that’s my report for Updates Received/Not Received 1/3/19 :: Time Warner Cable :: Albany, NY :: Zip Code 12203 /The short version.)

As for your problem, Slowhand, I have had similar problems on Cutting Edge from time to time–the code loses track of what index tab you’re on, and you get shows from another channel appearing in the wrong place–in this case, that’s a show called Car Fix from Motortrend (Motortrend just bought out Velocity and renamed the channel.) But changing channels and then reentering Cutting Edge has always fixed it for me. I assume you’ve tried that, though. If that failed, the next obvious thing to try would be turning the cable box off and then back on–it really shouldn’t require a reboot And since I assume you’ve tried those, too…Sorry. I got nothing.

Apologies…and thanks!

(Packs of feral cars? Car couples therapy? This is my first post of 2019? This not bode well, boys and girls…)


#18

As I thought, everything reset at Midnight and I now have everything back.

Spectrum (TWC) Round Rock, TX 78681

Schedule for January 3, 2019:

The Ambition of Oda Nobuna 1 - “Nobuna and the Monkey!” (FIRST EPISODE)
The Ambition of Oda Nobuna 2 - “Oda Clan Power Struggles!”
Den-Noh Coil 9 - “Michiko-san from the Other Side!”
Den-Noh Coil 10 - “Kanna’s Diary!”
The Familiar of Zero: Knight of the Twin Moons 4 - “The Three Valliere Sisters!”
Hidamari Sketch Season 1 5 - “Heart and Body!”
Hidamari Sketch Season 1 6 - “Cool and Comfy!”
Living for the Day After Tomorrow 11 - “The Present That Exists There!”
Maid-Sama! 23 - “Maid Latte & a Whole Bunch of Sweets!”
Maid-Sama! 24 - “Lovey-Dovey Through Latte Magic!”
Say I Love You 4 - “They Have Scars!”
School-Live! 9 - “Vacation Day!”
School-Live! 10 - “A Rainy Day!”
Wolf Girl & Black Prince 3 - “A Precipitous Drop!”
Wolf Girl & Black Prince 4 - “Daily Anguish!”
(ALL RECEIVED)


#19

Spectrum/Time Warner Phoenix, NY 13135

I didn’t know that time Warner spectrum was having trouble until today, well something new actually. I have all of this weeks updates but for some reason I can’t get last weeks episodes. They are on the menu listed but when I try to watch them I get an error.

I tried this with wolf girl 1 and 2 that I didn’t get to watch then I tried some that I did watch like maid-sama and dennou coil but again last weeks episodes come with an error.


#20

Is it a “________ is currently unavailable error” with a code 56032? If so, it may be what I had last night starting at midnight. I say “had”, because it looks like I finally convinced someone that the error wasn’t in my box or the chair/remote-control interface but in their system, because it went away this afternoon, and all the episodes seem to play just fine, now. Can you rewind and fast forward the new episodes you’ve got?

[Note: it took some gymnastics and gyrations, but I finally found a way to consistently generate an actual error code for them. In case anyone else needs this for their conversation for their tech support person, here it is:

Symptom: Either
(A) The episode won’t start at all, the little timer circle just whirs for a (long) while, then disappears, and then after a (long) while sends you back to the menu box where you can Restart or go Back to the List, or

(B) The episode starts, but freezes after a few seconds, or

© The episode starts and plays, but won’t rewind or fast forward. (Maybe someone should fix this text editor so parenthesisCparenthesis doesn’t just give you the copyright symbol ©?)

If (A), wait until you finally get back to the menu box and choose Restart–that usually starts the episode up, which then immediately goes to (B) or ( C ), usually (B). Some episodes, though, just wouldn’t start up no matter what I tried, so be warned.

If (B), just wait another (long) while, and you get the error box and code 56032.

If ( C ), set it to trying to rewind or fast forward, and wait it out again until it gives up and goes to the error box and code 56032

Now you have a genuine system error code to give them, which makes it harder for them to blow you off.]

On a plus note, TWS may have fixed the annoying glitch where starting up an episode that was due to expire, say, Thursday at midnight did not give you a full 24 hours to view it, but only till 8 AM or so Friday morning. I say this because the expiring episodes I started up late last night are still working this afternoon, But that may only be an artifact of the fact that they obviously did a system reset when they fixed the 56032 error, and that may have reset the clock on these particular episodes. I’ll test this next week on the next batch of expiring episodes, and see what happens.

Thanks!