Getting no reply from customer service email

AN Online
1
  1. What kind of device: iPad, iPhone, iTouch,
  2. Version of device: iPhone 3GS, iPhone 4,
  3. iOS Version: 4.0, 4.1, 4.2,
  4. Connection type: 3G, WiFi,
  5. Are you using the App or Safari?
  6. Name of show and episode number (if an episode won’t load)
  7. Describe the problem you are experiencing

1&2) iPhone 3GS and desktop computer
3) iOS 4.3.5 and Windows XP Professional 32-bit
4) Wi-Fi & hard-wired
5) On the iPhone, App and on the computer, Google Chrome 17.0.963.83 m
6) All Premium shows
7) My iPhone shows properly that I am a Premium member; but the computer refuses to acknowledge that, vlaiming that I am only Registered. I would really like to watch my shows on my 24-inch ASUS monitor instead of the dinky iPhone screen.

2

vlaiming = claiming

3

Reporting to Administration, I’m not sure when exactly they’ll be in.