This site's identity can't be verified


#1

https://www.theanimenetwork.com/Subscriptions

Is giving me a Firefox Untrusted Connection warning, which I’ve never had before (so of course, the day I plan to subscribe . . .)

Is there cause for concern? I’m fairly sure my PC itself is clean. Is anyone else having this?


#2

[quote=“Bodacious Space Username” post=142791]https://www.theanimenetwork.com/Subscriptions

Is giving me a Firefox Untrusted Connection warning, which I’ve never had before (so of course, the day I plan to subscribe . . .)

Is there cause for concern? I’m fairly sure my PC itself is clean. Is anyone else having this?[/quote]

Can you please post a screenshot of this warning? That would be a great help for Administration to help them help you.


#3

[quote=“Bodacious Space Username” post=142791]https://www.theanimenetwork.com/Subscriptions

Is giving me a Firefox Untrusted Connection warning, which I’ve never had before (so of course, the day I plan to subscribe . . .)

Is there cause for concern? I’m fairly sure my PC itself is clean. Is anyone else having this?[/quote]

It’s possible the site’s security certificate is expired or something similar. If there’s a spot you can view the technical details… take a look and see what shows up there.


#4

Yeah, but it’s a pretty standard Firefox page, I’m sure anyone who uses it has seen it.

[quote=“Hornet65” post=142799]

[quote=“Bodacious Space Username” post=142791]https://www.theanimenetwork.com/Subscriptions

Is giving me a Firefox Untrusted Connection warning, which I’ve never had before (so of course, the day I plan to subscribe . . .)

Is there cause for concern? I’m fairly sure my PC itself is clean. Is anyone else having this?[/quote]

It’s possible the site’s security certificate is expired or something similar. If there’s a spot you can view the technical details… take a look and see what shows up there.[/quote]

www.theanimenetwork.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)


#5

What version of Firefox are you using? Maybe you’re using a version that’s too old to trust Anime Network’s cert, or you’re behind some proxy that spying on your connection, and the network you’re using has no way to send a cert that will validate the cert they’re using to sign their SSL traffic to you. (If this is the case, shame on your if you’re doing this at work, shame on the university if you’re in a dorm for not telling you this)

BTW, here’s the cert I get: https://dl.dropboxusercontent.com/u/6272969/TAN/ssl-cert.png

If the fingerprints and serial number matches, it’s your Firefox. If not, you got a man in the middle attack somehow (like a bad proxy server)


#6

How did you get that certificate viewer up?

This is the latest version of FF.


#7

On that screen, under I understand the risks, click “Add exception”, then click on view. Don’t click “Confirm Security Exception” just yet until you compare to make sure it’s good.

Note, the dialog is modal, so open this page in another window, not tab so you can compare.


#8

The only difference between mine and yours is the top where yours says it’s been verified for the following uses, mine says it couldn’t be verified for unknown reasons. Everything else matches up.

So what do you think? Add the exception?


#9

Administration states that the certificates were updated May 2013.


#10

I have reason to be concerned that you can’t verify it if the fingerprints are the same. You can add it if you want.

BTW, go to the about Firefox windows and tell me the version number you have.


#11

21.0. It’s got auto update.

Not that any of this matters now however, as it’s no longer giving me that screen. Thanks anyways to everyone.


#12