It’s not even the website per-se, I think the person responsible for arranging what’s shown and sent to particularly the Free30 VOD providers, doesn’t really care or even pay that much attention to what gets sent out week to week. What’s telling is when it takes months to fix a minor mistake that should be easy to add to the next week’s update, even if it means delaying a new series by a week to do it.
I mean, look what happened to Allison & Lillia - that and one other show got shortchanged because someone couldn’t pay enough attention to see how many Thursdays there were in a particular month in the schedule, then to compound it they pull one show on it’s first ever run and leave up at least one that’s already been shown all the way through.
I have to say, we have a nice big flat screen TV in the other room - there is no amount of effort TAN can do that will drive me to watch these shows on my tiny computer monitor, via the website, instead.
As for the Free30 thing, I don’t get a choice on that. If I could add a dedicated channel for a couple bucks a month, I’d do that, provided I didn’t have to pay like $25 a month and get a bunch of channels I’ll never look at along with it. But I won’t pay $4-$6 a shot to watch a series in groups of 4 to 5 episodes - I don’t order anything that’s pay per view because 99% of it I can see for free (well, for what I already pay as it is) sooner or later.
Bottom line is don’t shaft people who have no control over how their cable company handles the service. I didn’t set up cable TV so that most companies would have a monopoly on the service in a given area. Is it really that difficult to try a little harder and put just a bit more effort into taking care of this stuff correctly? I do agree with Shadzar, if someone’s constantly screwing up and not going to do things right, they probably should be replaced by someone who will do it right, that’s just plain unprofessional in any job situation.