I have a big problem I lost my Password to my Main account and when I tried to rest it the Link is broken
here look
and
yes I am or this id is my main account https://forums.theanimenetwork.com/u/brandon_grave_heat/summary
at 1st I thought it was yahoo. so I tried Gmail & this happens
now look screen shot 3
so could technical support help me out and give me and fix the password reset link so I can have my main account because
it is connected with my HIDIVE network
acconut
manually? dudes it is me for real
Hi @BGH_Brandon_GRAVE_He, or should I say @Brandon_Grave_Heat. MaouSadao here, our newest mod!
Have you already sent a message to TAN support that the page isn’t working?
Also, did you try the forgot password link on HiDive? Not certain if that will reset your password for both websites though.
@MaouSadao
My HIDIVE PASSWORD link works 100% great
but how ever
it is the Forum link is not working for a password reset
and yes I have sent 3 here is one of them
Jan /11/ 2020
i
Sorry for the long response.
We are working on it.
If it isn’t too much trouble, would you mind sending a ticket to support@theanimenetwork.com ?
That’s a direct link to the tech team, however their department is closed until Monday.
When filling out the email, please include the snapshots you posted in this thread as it will assist the tech team in resolving this problem.
Thank you, and I hope this is of assistance to you 
I have a question
can I multiple screenshots in one ticket?
@MaouSadao
I can answer that - yes you can. As many as you need to get your point across.
I sent the email has been sent for pass word help for my main account
Brandon Grave Heat
Aug 2 at 11:04 AM
Anime Network info@theanimenetwork.com
To: macleod_james@yahoo.com
We’ve received your request and have sent it to our very best cyber technician. Once reviewed, we’ll be in touch; usually within 24 hours (because we’re fast like that)!
We appreciate the feedback!
Sincerely,
Anime Network
well I Just tried to have my Password rest by email and now The Click here / link
Does NOT WORK oh well I will just check my email in a few days and Hopefully the Tech
crew will come through for me
@Slowhand Slowhand
I got locked out of both my accounts dude
the BGH_Brandon_grave_heat
and My old one Brandon_Grave_Heat
I tried to a password rest form the both and it all went to hell
sorry
could you just give my a temp password to my old account
it would solve everything
I would not have to go threw the maze of token links to have my password reset
Cannot give you a temp password, that’s not how it works. We’ll have to get with Admin again and get another token.
