[size=5]Online Player[/size] Issues and Troubleshooting tips
This is an index to useful information found in http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/
All new issues should be reported to the above thread. This thread was created to be a one-page summary to find useful information that is posted there.
[size=4]General[/size]
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/#39967. Be sure to use the official thread when reporting problems with the Online Player. Any new post to that thread http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,350/#58252. Starting a new thread does not.
Clearing your browser’s cache has been known to get the Online Player working again. Try that before anything else.
When an episode is scheduled to be available but for some reason is not yet on the server, the system sometimes says you need a premium subscription to everyone, including people with subscriptions. For episodes that don’t play, double-check the http://www.theanimenetwork.com/Whats-On/Anime-Network-Online to verify that it is available.
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,140/#50344. Playback should resume within five minutes, just by reloading the page, but http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,170/#52661.
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,330/#57300 before giving up when a show http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,340/#57455.
[size=4]Buffering and Bandwidth[/size]
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,630/#73872. Symptoms of insufficient bandwidth include: audio is OK but video freezes or stutters.
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,310/#57128 on how insufficient bandwidth affects playback.
[size=4]HD playback[/size]
[size=4]Access denied by region[/size]
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,30/#43749 and cannot be viewed in the UK.
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,170/#52734. Post lists details to include when http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,180/#52801.
http://www.theanimenetwork.com/component/option,com_kunena/Itemid,65/catid,5/func,view/id,39967/limit,10/limitstart,510/#65388 on causes of errant “Access denied by region”.
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