Sorry to hear you are having trouble!
It sounds like the catalog is getting hung up while loading or refreshing. I’ve had this reported by a few other iPhone users.
Question: Does this only happen when you are on 3G, WiFi, or does it not seem to matter?
Try moving to the shop tab and then exiting the app.
Kill it from running in the background.
Then re-launch app.
This should force the catalog to attempt to reload again. It may take a minute or two, depending on your data connection, but then you will have the full, up to date catalog.
If this does not work, be sure that your subscription is “active”.
To do this:
-Go to your app manager list and find the Anime Network app.
-Next go to the Anime Network app it will say if it is “Active” or not.
-If it is not “Active”, be sure to click it to make it “Active”.
-Once you do this, your app will become active again!
If you make the Anime Network app “Active” and it is still not loading all of the shows, what is most likely happening is that the receipt from the in app subscription has not been sent to our website’s user manager, therefore preventing you from watching shows.
To get your app subscription receipt sent to our websites user manager, just go into the app and hit the “Restore” button.
Hitting the “Restore” Button will re-forward your receipt to our website’s user manager to confirm the app subscription’s validation.
In the meantime, you can still log on and watch your favorite anime shows online from a computer or from your mobile browser at http://www.theanimenetwork.com/Watch-Online. Both methods will accept the username and password you used to set up your Anime Network app, and you won’t miss the shows you have been waiting for.
Thank you for your patience,