Premium Subscription Question


#1

I purchased a quarterly subscription through Pay Pal a few months ago. Pay Pal billed me every month instead of every quarter. I e-mailed and got no response. After 3 months, I cancelled the subscription, thinking I would sign up again as a monthly subscription when the system kicks me out. Here’s my problem. I took advantage of one of your promotions in August for permanent 50% off premium subscriptions for VOD subscribers. The discount price is the same as the regular price (or it was until the current 25% off special began). Do I still get the 1/2 price discount?


#2

AN was having some issues with their billing as they were transitioning to the new account system. I’ve forwarded your issue to one of the staff.


#3

Thank you. Im not in a hurry. I think I have another month left on my current subscription. I went with the quarterly subscription at first as a test run. I liked it. I would buy an annual subscription if it won’t bill every month like the quarterly subscription did. I just assumed it was a glitch with Pay Pal.


#4

We’re looking into the issue. Thanks for you patience!